姚记彩票

Warranty

Three-Year Limited Warranty for KOHLER Kitchen Products

  • Kohler Co. warrants its kitchen products to be free of defects in material and workmanship during normal residential use for three (3) years from the date the product is purchased. This warranty applies only to kitchen products purchased and installed in the following countries/ regions. During the period of the warranty, if a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.'s inspection discloses any such defect. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above.
    If the products are used commercially, Kohler Co. warrants the products to be free from defects in material and workmanship for one (1) year from the date the products are purchased, with all other terms of this warranty applying except duration. To the extent permitted by law, implied warranties (including but not limited to the implied warranties of merchantability and fitness for a particular purpose) is applicable to the three-year warranty period only. Kohler Co. disclaims any liability for special, incidental or consequential damages Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to the original purchaser consumer purchasers only. Damage caused by accident, misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

Three-Year Limited Warranty for KOHLER Sensor Faucets

  • Kohler Co. warrants its sensor faucets to be free of defects in material and workmanship during normal residential use for three (3) years from the date the product is purchased. This warranty applies only to sensor faucets purchased and installed in the following countries/ regions.
  • During the period of the warranty, if a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above.
  • If the sensor faucets are used commercially, Kohler Co. warrants the faucets to be free from defects in material and workmanship for one (1) year from the date the sensor faucets are purchased, with all other terms of this warranty applying except duration.
  • To the extent prescribed by law, the foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages.
  • Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to original consumer purchasers only. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

Five-Year Limited Warranty for KOHLER Faucets

  • Kohler Co. warrants its faucets to be leak and drip free during normal residential use for as long as the original consumer purchaser owns his or her home. If the faucets should leak or drip during normal use, Kohler Co. will, free of charge, mail to the purchaser the cartridge necessary to put the faucets in good working condition. Normal residential use does not include: water temperature below 0º, too many impurities in the water and water quality being too hard. Kohler Co. also warrants all other aspects of the faucet or accessories, (except any aspects otherwise specified by the warranty card or other written documents) to be free of defects in material and workmanship. This warranty applies only to faucets purchased and installed in the following countries/ regions.
  • If the faucets are used commercially, Kohler Co. warrants the faucets to be free from defects in material and workmanship for one (1) year from the date the faucets are purchased, with all other terms of this warranty applying except duration.
  • To the extent prescribed by law, the foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages.
  • Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to original consumer purchasers only. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

Five-Year Limited Warranty for BubbleMassage™ Bath

  • Kohler Co. warrants its BubbleMassage bathsto be free of defects in material and workmanship during normal residential use for five (5) years from the date the product is purchased. This warranty applies only to BubbleMassage baths purchased and installed in the following countries/regions.
  • During the period of the warranty, if a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above.
  • If the BubbleMassage baths are used commercially, Kohler Co. warrants that the BubbleMassage baths shall be free from defects in material and workmanship for one (1) year from the date the BubbleMassage baths are purchased, with all other terms of this warranty applying except duration.
  • To the extent prescribed by law, the foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages.
  • Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to the original consumer purchaser only. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

KOHLER Cast Iron Lifetime Limited Warranty

Three-Year Limited Warranty for Other Components

  • Kohler Co. warrants the cast iron components of products to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler Co. also warrants the other parts of the cast iron components of products to be free of defects in material and workmanship during normal residential use for as long or three (3) years from the date the products are purchased. This warranty applies only to KOHLER Cast Iron products purchased and installed in the following countries/ regions.
  • During the period of the warranty, if a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above.
  • If the Cast Iron products are used commercially, Kohler Co. warrants that the cast iron products shall be free from defects in material and workmanship for one (1) year from the date the products are purchased, with all other terms of this warranty applying except duration.
  • To the extent prescribed by law, the foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages.
  • Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to the original consumer purchaser only. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

Lifetime Limited Warranty for KOHLER PVD Components

Three-Year Limited Warranty for Other Components

  • Kohler Co. warrants the PVD components of products to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler Co. also warrants the other parts of the PVD components of productsto be free of defects in material and workmanship during normal residential use for as long or three (3) years from the date the products are purchased. This warranty applies only to KOHLER Cast Iron products purchased and installed in the following countries/ regions.
  • During the period of the warranty, if a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above.
  • If the PVD products are used commercially, Kohler Co. warrants that the faucet, valve or control shall be free from defects in material and workmanship for one (1) year from the date the products are purchased, with all other terms of this warranty applying except duration.
  • To the extent prescribed by law, the foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Kohler Co. and/or seller disclaim any liability for special, incidental or consequential damages.
  • Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This limited warranty provides specific legal rights. Other rights may be available, but may vary from country to country. This warranty is to the original consumer purchaser only. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.

Six-Month Limited Warranty for Replacement of the Fittings

  • If the product is replaced, the warranty period shall be restarted from the day the product is replaced, with all other terms of this warranty applying except duration.
  • If one fitting is replaced, Kohler Co. warrants such fitting to be free of defects in material and workmanship during normal residential use for as long or six (6) months. On the condition that the warranty period of the fitting does not exceed that of the product, the warranty period of both the fitting and the product shall be based on that of the product. On the condition that the warranty period of the fitting exceeds that of the product, the warranty period of the fitting shall be based on that of such fitting, with the warranty period of other fittings unchanged.
  • If you believe that you have a warranty claim, contact Kohler Co. either through your Dealer, Contractor or the following KOHLER service center. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice.

KOHLER Warranty Service Center:

Countries/Regions Where Product Is Purchased Address
Mainland China

Kohler Investment Co, China
Central Asia Customers’ Center
158 N0.3 Jiangchang Road, Zhabei District, Shanghai, China
Postal Code: 200436
Phone: 800-820-2628
Mobile:400-820-2628

Thailand

Kohler (Thailand) Public Company Limited
16 FL. Jasmine City Bldg., 2 Sukhumvit 23,
Wattana, Bangkok, Thailand. 10110
Phone: +(66) 2204 6222
Fax: +(66) 2204 6224
E-mail: callcenterthailand@kohler.com

Hong Kong, Macao, Taiwan

Kohler Co., Asia
29/F, Zhao’an Center, 188 Wanzaike Road, Hong Kong
Phone: +(852) 3125 7728
Fax: +(852) 2802 2162

Singapore, Philippines, Malaysia, Indonesia, Vietnam, South Korea, Brunei, Japan

Asia Customer Service Center
158 No. 3 Jiangchang Road, Zhabei District, Shanghai, China
Postal Code: 200436
Phone: +(86) 21 2606 2572

Service and Support

If you have any questions concerning the purchase, use and maintenance of the products, you can call the below service hotline for free, which will offer you a detailed and satisfactory answer.

Phone:

800-820-2628

Mobile:

400-820-2628

Email Us

Support

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